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One source of information for service users

Digital Gaps > User Stories  > One source of information for service users

One source of information for service users

Client: Various public sector organisations in Bristol

The problem: When a medical solution isn’t necessary, a doctor or other public sector organisation may use social prescribing for service users. A community group or social activity could be the key to that person’s recovery – but how do you find out what’s available?

The solution: Digital Gaps is producing a shared directory of services for organisations across Bristol. Two small businesses are working on the project, with Digital Gaps attending meetings with stakeholders on their behalf. It will result in one source of information for all public sector groups across the city, meaning service users can access the groups they need more effectively.

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