More than metrics are an Austrian company providing UX software tools. Digital Gaps is a UK reseller and their catalysts make use of the tools for discovery work.
Smaply is a really easy to use stakeholder mapping, persons development and customer journey mapping tool. The journey maps can be shared on line.
Experience fellow is a user research tool allowing the designer to provide their researchers with an app (iOS or Android) to record each interaction with the actual customer journey. The individually research journies are then pulled together for the designer to identify where things need further investigation e.g. for interview questions