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User Stories

Client: Blackburn Council The problem: Residents need to know what community services are close to them. The solution: Digital Gaps worked with Blackburn Council and the Care Network to enable volunteers to collect pictures of community service flyers and register them on a map. If there wasn't a flyer then the volunteer would simply use a marker pen to create one. The residents are encouraged to attend...

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Digital Gaps worked with Lancaster CVS to provide digital identification on a smartphone. This means the person has their electronic ID with them at all times. A pass code can be given to frontline workers to access records and download the required documents. This means the user can then access services like employability support, breaking down barriers to get into work....

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Digital Gaps is producing a shared directory of services for organisations across Bristol. Two small businesses are working on the project, with Digital Gaps attending meetings with stakeholders on their behalf. It will result in one source of information for all public sector groups across the city, meaning service users can access the groups they need more effectively....

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