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Our Values

Value for money

We believe that we can offer better value for money on digital product through co-development with a public sector organisation and an appropriate small business. We make the effort to understand the need and provide a minimal viable product so that we can learn then improve and scale. The organisation co-developing will be rewarded with a free license while the product remains commercially viable.

Start with the citizen

We believe the journey always starts with the citizen. Many talk about focusing on citizen needs or putting the citizen at the centre but it usually means at the centre of their own silo and not understanding the wider needs. Digital Gaps aims to empower the citizen, intermediaries and frontline workers through use of digital. Small businesses offer the creativity, agility and innovative use of digital to empower people.

Place-based working

We believe the public sector needs to work as a place around citizens so that geographical or organisational boundaries do not make it more difficult to access support services. Digital Gaps are looking to identify opportunities for digital to bridge the public sectors to enable services to be more joined up for citizens.

Using open standards

Open standards are the way to bring different applications together to work on different data sets to provide support to citizens, intermediaries and frontline workers. Digital Gaps are developing products based on open standards so that they can be loosely coupled and not dependent or tied to a particular application.